Communication breakdown at USSA

By Published On: August 14th, 2009Comments Off on Communication breakdown at USSA

The United States Ski and Snowboard Association’s headquarters, The Center of Excellence, in Park City, Utah experienced a temporary communications glitch that took them off the grid Thursday morning through Friday afternoon. A technological meltdown hindered the organization’s phones, website, fax, email and membership registration services, debilitating the sport’s national governing body.

A Park City area power outage that hit Thursday morning is being blamed for the quandary.

“We had a power surge Thursday morning that took out the air conditioners for our servers. That needed to be replaced prior to the servers being put back into use,” said Tom Kelly, USSA’s vice president of marketing communications on Friday. “The repairs have been made and we are optimistic we will have systems up later today.”
The United States Ski and Snowboard Association’s headquarters, The Center of Excellence, in Park City, Utah experienced a temporary communications glitch that took them off the grid Thursday morning through Friday afternoon. A technological meltdown hindered the organization’s phones, website, fax, email and membership registration services, debilitating the sport’s national governing body.

A Park City area power outage that hit Thursday morning is being blamed for the quandary.

“We had a power surge Thursday morning that took out the air conditioners for our servers. That needed to be replaced prior to the servers being put back into use,” said Tom Kelly, USSA’s vice president of marketing communications on Friday. “The repairs have been made and we are optimistic we will have systems up later today.”

Due to the outage USSA is moving their scheduled FIS Alpine membership registration deadline of Saturday, Aug. 15, to noon Tuesday, Aug. 18.

The organization utilized its twitter account to keep members and fans informed of the latest news. By Friday afternoon nearly all the organization’s systems were back up and running. 


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About the Author: Pete Rugh